A safari guide that quietly edits its mistakes is no more trustworthy than one that never admits them. We publish prices, park fees and rules that people spend real money on, so when we get something wrong we want to hear about it, fix it fast, and say plainly that we’ve done so. Here’s exactly how that works.
The short version
Spotted an error? Email thesafariatlas@gmail.com with the page and what’s wrong. We aim to reply within two working days and to fix confirmed factual errors within five working days – faster if the error could cost a reader money.
When we correct something that mattered, we say so on the page. We don’t silently rewrite history.
Why this matters
Most of what we publish is money-shaped. A wrong park fee, a mistimed migration window or an out-of-date rule about walking safaris doesn’t just embarrass us – it can push a reader into the wrong month, the wrong region or an unexpected charge at the gate. That is why our Editorial principles require facts to be checked against official sources before publication rather than written from memory.
But safari information moves fast, and no publisher gets everything right forever. Park authorities revise fees, camps change hands, regulations shift, and the rains ignore our calendars. So the honest measure of a site like this isn’t whether it ever errs – it’s how quickly and openly it fixes what it gets wrong.
How to report an error
Please tell us. Reader corrections are one of the most valuable things we receive, and we would far rather be corrected than left wrong.
Email thesafariatlas@gmail.com and, if you can, include:
- the page (a link is ideal) and the passage in question;
- what you believe is wrong, and what the correct position is;
- a source if you have one – an official fee schedule, a park authority page, a dated booking confirmation, or your own recent first-hand experience;
- the date your information relates to, since fees and rules change.
You don’t need a source to report something – “this fee was different when I was there last month” is genuinely useful and we will go and check. Guides, camp managers and operators who spot errors about their own patch are especially welcome to write in.
What happens next
We acknowledge it
We aim to reply within two working days to confirm we’ve received your report and are looking into it.
We check it against a primary source
Wherever possible we verify against the park authority, government body or other official source – not another blog. If we can’t confirm it either way, we say so.
We fix it
Confirmed factual errors are corrected within five working days. Anything that could cost a reader money or lead to a bad booking decision is treated as urgent and fixed as fast as we can.
We label and date it
The page’s “last updated” date changes, and where the error was material we add a visible correction note explaining what changed.
We tell you
We come back to whoever reported it to say what we did – including when we’ve concluded no change was needed, and why.
Corrections vs updates
Not every change to a page is a correction, and we think the distinction is worth making:
- A correction is where we got something wrong – a fee we misstated, a rule we described incorrectly, a place we mislocated, a figure we miscalculated. We own these plainly.
- An update is where the world changed – a park authority raised its fees, a camp closed, a regulation was amended. The original wasn’t wrong when published; it has since been overtaken.
- A clarification is where what we wrote was accurate but capable of being misread, and we’ve sharpened the wording.
All three get the page’s date changed. Corrections and significant clarifications also get a visible note, because the reader deserves to know the difference between “this always said that” and “we changed our mind about what we told you”.
How we label changes
We don’t delete errors quietly. Where a material factual error has been corrected, the page carries a short, dated note saying what was wrong and what it now says. The correction stays on the page – we don’t remove it once it’s old.
For minor changes – a typo, a broken link, a tidied sentence that doesn’t change the meaning – we simply fix them and update the date, without a note. Cluttering every page with notices about commas would obscure the corrections that actually matter.
If a piece is so far off that correcting it isn’t enough, we will withdraw it and say so on the page, rather than leaving misleading material up or deleting it without trace.
Keeping fees and dates current
Because so much of our content is time-sensitive, correction isn’t only reactive. We also:
- Date everything. Every guide shows when it was last updated, and figures are described as current at that date.
- Cite official sources. Guides that quote park or conservation fees link to the relevant authority’s published schedule so you can check the current position yourself.
- Review time-sensitive pages periodically, particularly around the start of a new season or after a known fee revision.
- Say what we don’t know. If a specific detail can’t be confirmed from an official source, we soften it to an estimate or leave it out rather than state it as fact.
- Flag natural variability. Migration timings, floods and rains are described as typical patterns, never as guarantees.
Even so, please treat every price and fee on this site as a planning figure and confirm the current position with your operator or the park authority before you book, as our Terms set out.
What we can’t fix
To be straight about the boundaries of this policy:
- We can’t correct third-party sites. If an operator or booking platform we link to has wrong information, tell them – though do tell us too, as it may affect whether we keep linking to them.
- We can’t change our editorial judgement on request. If we think an add-on is overpriced or a season is poor value, that’s an opinion, clearly framed as ours. Disagreement is welcome and we’ll publish thoughtful pushback, but a company disliking our verdict is not a correction.
- Commercial relationships don’t buy edits. No advertiser, affiliate partner or operator can have accurate criticism removed. Ever. Our Affiliate disclosure explains how we’re paid and why it doesn’t touch the words.
- We can’t guarantee outcomes. We can correct what a fee is; we can’t correct the weather, the wildlife or an operator’s service.
Report an error
Email: thesafariatlas@gmail.com
Please include the page link, the passage, and the correct position if you know it.
The Safari Atlas is published by The Safari Atlas. See also our Editorial principles, Affiliate disclosure, Privacy policy and Terms.